Boleslaw Rok, Ethical Principles: A Tool for Empowerment - Spedpol Case Study

Boleslaw Rok

"All the time we improve what we are doing."

Abstract

Spedpol is a people-oriented organisation that aspires to high quality operations based on ethical values.  The objective of the company is continuous improvement in the quality of services offered.  Spedpol is the leader of logistics in Poland.  In Spedpol's operations, ethics is regarded as an important component of the company's long-term market success.  During the process described in this case study, Spedpol's project team worked with employees to design the company's ethical code, which defines the principles of cooperation within the company, the attitude towards customers, competitors, surrounding environment, and other important values.  [whole text]